Retail payment systems   >   (CF621) -  Operations in POS from Electronic Commerce
  Retail payment systems     (CF621) -  Operations in POS from Electronic Commerce

Period: Jan-Mar 2015 - Apr-Jun 2017, Quarterly, Without units, N-Homogeneous

            (0)
Period: - Orientation:
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Oct-Dec 2016 Jan-Mar 2017 Apr-Jun 2017
Operations with cards in Electronic Commerce sites
E-commerce card payments
Number of payments
27,532,542.00 32,562,583.00 39,035,988.00
Value of payments (millions of pesos)
24,842.00 27,118.00 30,923.00
E-commerce credit card payments
Number of payments
12,257,824.00 13,640,488.00 17,386,946.00
Value of payments (millions of pesos)
18,342.00 19,537.00 21,908.00
E-commerce debit card payments
Number of payments
15,274,718.00 18,922,095.00 21,649,042.00
Value of payments (millions of pesos)
6,501.00 7,581.00 9,015.00
E-commerce card payments acceptance rate 1/
Number of transactions
61.99 62.81 65.67
Value of transactions
60.44 59.90 61.76
E-commerce credit card payments acceptance rate
Number of transactions
64.59 65.16 68.46
Value of transactions
62.39 61.10 62.80
E-commerce debit card payments acceptance rate
Number of transactions
60.05 61.21 63.59
Value of transactions
55.53 57.01 59.38
E-commerce card payments chargeback rate 2/
Number of transactions
0.13 0.18 0.11
Value of transactions
0.25 0.45 0.24
E-commerce credit card payments chargeback rate
Number of transactions
0.19 0.34 0.13
Value of transactions
0.26 0.53 0.25
E-commerce debit card payments chargeback rate
Number of transactions
0.08 0.07 0.08
Value of transactions
0.22 0.24 0.23
E-commerce card payments refund rate 3/4/
Number of transactions
0.48 0.61 0.85
Value of transactions
0.74 0.53 0.58
E-commerce credit card payments refund rate
Number of transactions
0.68 0.84 1.13
Value of transactions
0.79 0.55 0.70
E-commerce debit card payments refund rate
Number of transactions
0.31 0.45 0.62
Value of transactions
0.58 0.49 0.51
For disaggregated data bank , go to the internet page of CONDUSEF.
Notes:
1/ The acceptance rate is defined as the number/value of authorized payments as a proportion to the number/value of requested payments.
2/ The chargeback rate is defined as the number/value of chargebacks (transactions disputed by the cardholder to his bank because of charge refusal, such that the cardholder's bank starts the funds return process to the e-commerce's bank) as a proportion to the number/value of authorized payments.
3/ The refund rate is defined as the number/value of refunds (transactions in which the commerce requests the funds return from his bank to the cardholder's bank, because the customer returned the goods or did not use the acquired services) as a proportion to the number/value of authorized payments.
4/ In the first quarter of 2017, the refund does not include BBVA Bancomer or Banamex information
Retail payment systems(CF621) -  Operations in POS from Electronic Commerce