Damaged banknotes are those that should be withdrawn from circulation based on how clean or damaged they are as compared with a predetermined scale as well as banknotes that have been torn or scratched resulting in part of them becoming detached and subsequently repaired with adhesive tape or transparent glue.

Damaged coins are ones that are bent, deformed, burned, perforated or have been impregnated with or covered in oxide or other chemicals that change their appearance.

On the web site you can consult:

• Monthly unfit banknote in deposit time series in the section Banknotes and coins / Statistics.
• Unfit banknote in deposit
• A link containing details of the damaged or old banknotes and coins exchange service, including a map of all of the branches offering this service as well as how to lodge complaints and ask questions about the service in the section de Banknotes and coins / Services.
• Banknotes and coins exchange